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Hostee FAQs
Hey Hostees!! Have a question about your account or anything else to do with your site or this site, check out this page! If your question isn't answered here, then either leave a tag, comment, or email me at ohemgeeee[at]gmail.com, and I'll answer it and maybe put it up on here!!!
I've never used FTP before... help?
I made a bunch of tutorials for SmartFTP on the main site. You can find them here.
Can I get an '@pixelatedstars.net' email?
Yes! You can! But the problem with it is you can only send mail, not receive it. I don't know why, but if I ever figure it out and fix it, I'll post that here. If you want an email, just let me know by emailing me or tagging!!
Can I get a MySQL database?
Sure! Just email me with what you want your username, password, and database name to be, and I'll let you know more about it!
Can you make my site for me?
ElOhEls, no. Sorry bout that, but I want my hostees to know HTML, but if you need help with some stuff, I'm glad to help! I would love it if by getting hosted by me, you learned a little bit ^__^
When it comes to files, what can I upload?
Well, any website files, like .html, .htm, .php, etc, but nothing really big. I would prefer if there were no files over 2MB, but if you really need it, let me know. You have plenty of room, I'm just a little worried about bandwidth. So, I think it would be fair if I allowed .zip files as well, you can have some downloads on your site, but no .exe files mainly because of viral reasons. As for images, your link button and layout, but no graphics or anything like that. Just use Photobucket-- it's a lot easier, anyways ^__^. And no music files, please. Those tend to take up quite a bit of space. If you're unsure of anything else that I didn't mention, let me know!!
Where do I get SmartFTP?
Search it on Download.com. It's free, it's safe, and it's easy!! If you need to know how to use it, I'll try and make some tutorials for it on my other site, but for now, just email me and I'll help you through it.
Can I change my password?
Yes, you certainly can! Just email me about it and supply your old password, your username, and what you want your new password to be. I just want to make sure it's you asking to change your password, and not someone else ^_^
Can I change my username?
No, I have 25 usernames that are premade, and once you get one, you get one.
Can I change my URL?
Yes, but only if you have a good reason. If you want to change it just because you're bored of it, sorry. YOU picked it, not me. If you've found a site with the same site name, then that's a more acceptable reason.
Help! The address you gave me in the beginning of the information email isn't a website!! Did you give me the right address?
I sure did ^_^ It's not a browser address-- it won't work in Firefox, IE, or AOL. It's an FTP address. You put it in the address area when you log into your FTP account via SmartFTP or any other FTP program.
Can I add you on MSN? AIM? Myspace?
Why yes! As long as you're a hostee, though ^__^ Just email me and ask me for them, because I'm not really willing to post them here.
Do you have an unanswered question? Just let me know about it!
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